Tel 01242 663 149|postbox@u-select.co.uk

U-Select FAQs

How is U-Select different?

U-Select make it simpler and easier for new catering entrepreneurs to get their hands on the right catering equipment for their business.

Our most popular option, Try It Buy It, is a rental solution – which means you don’t own the equipment, but simply pay an amount each month to use it. This means that U-Select will maintain the equipment for you.

We offer short contracts of 1 or 2 years. At the end of the hire you can send the equipment back with no penalty, continue hiring it under the same terms, or buy it outright, whichever suits you best.

Do I need to pay for installation?

This depends on the equipment, but in most cases you will have to pay towards installation. We can arrange this for you in many cases, but if you want to arrange it yourself, that’s OK too.

What will I have to pay?

Under the Try It Buy It scheme, we charge weekly for the equipment to make it easy to budget. After you secure the items with the equivalent of a single weekly payment, you pay three months rental upfront, but this will be returned to you when you complete your contract as long as the equipment is in good order.

What credit checks will you do?

We ask all our rental and hire clients to fill in a credit check form before we agree to send out equipment. It’s conducted online through our partners at Experian, one of the world’s leading experts in credit. The form takes five minutes and is easy to understand. This allows us to understand the right level of credit to extend, which protect our customers from undue financial burden.

Kerbside deliveries

All deliveries, unless otherwise stated, are kerbside deliveries. This means we deliver to the kerb at your property, and you are responsible for moving them into position and installation.

If you would like to arrange installation through U-Select, please call our sales team on 01242 663149 to discuss the details.

What if I can’t afford a three month advance rental?

Don’t worry, we have other payment schemes that don’t require an upfront payment like this – give us a call on 01242 663149 to chat through your options.

What happens if the equipment breaks down?

U-Select will arrange for your equipment to be fixed if there is a problem with it. We have a 24 hour support line available for you to call to give peace of mind.